Whether your company or organization has the personnel to fulfill the different roles of a virtual event team – or just one or two people wearing many hats – it’s important to understand the different positions involved and the responsibilities of each role. Five main roles are involved in running a virtual event of any kind:

  • Master of Ceremonies (MC): The MC is the lead role in the event. They are the narrator – introducing the hosts, introducing the speakers, and keeping the audience engaged throughout the event. The MC role in a virtual event is potentially even important than in in-person events as they may be required to interpret audience feedback and receive questions from multiple channels – including private messages, social media, group chats, etc.;
  • Speaker Manager: a highly detail-oriented position that makes sure the speakers are well prepared and have practiced with the event interface to have enough time to fix technical problems. The Speaker Manager can also assist the speakers by offering support during camera and microphone checks, providing instruction on optimal angles and lighting, and generally consult on how to give a professional virtual presentation;
  • Slide Manager: this role requires an individual to track and manage all of the presentation material;
  • Timekeeper: keeps the entire team and all of the presenters on time; and,
  • Help Desk: available to troubleshoot technological issues and resolve issues quickly. This position may be partially out-sourced as the majority of event interfaces offer live technical assistance.

Overall, each role requires a skill set involving attention to detail, timeliness, and communication skills.  All team members must understand the technology, have admin access to the interface, and have received complete training. Practice is of paramount importance – hold at least one dry run of the entire conference prior to the live event.