With the new normal we can expect to see more and more hybrid teams – a flexible work structure where some employees work remotely while others work from the office. For good communication to exist, this work structure will necessarily require more remote meetings and events. Hybrid employees will require a messaging app, video conferencing platform, the ability to share files/documents, and a good Wifi connection.

There will be the need to create new communication norms that will establish how and when the hybrid team stays in touch. Business instant messaging software serves as an internal messaging system via a text-based messaging app. It’s used for one-on-one, direct messaging as well as messaging within predefined groups and teams. It falls into the middle ground between back-and-forth emails and the informality of texting from a personal phone. Project collaboration software streamlines communications, collaboration, and remote work. It’s used by companies and organizations to plan, coordinate, and control distributed projects, and can be used by project managers, employees involved in the project, and external contributors.

Falling under the same category is hybrid learning – an educational model where some students attend class in-person, while others join the class virtually. Teachers or trainers will usually teach remote and in-person students at the same time using tools like video conferencing tools and the classes may also use asynchronous learning elements – such as online exercises and pre-recorded videos. There are a number of benefits found with hybrid learning, with flexibility being paramount: flexibility in scheduling, teaching modes, student engagement, and collaboration and communication between students and their instructor/trainer.